Your Privacy. Our Priority.
We are committed to protecting your personal information and handling it responsibly, transparently and securely.
01
Introduction
Asiyeni Technologies respects your right to privacy and takes the protection of personal information seriously.
This Privacy Statement applies when you visit or use our website or digital platforms, submit an enquiry, request a demonstration, apply for an event service, register for or participate in an event using our technology, interact with our event management services, engage with our live production or streaming services, or otherwise provide personal information to us.
For purposes of the Protection of Personal Information Act, 4 of 2013 ("POPIA"), personal information includes information relating to an identifiable living natural person and, where applicable, an identifiable juristic person.
02
Personal Information We May Collect
Depending on how you interact with us, we may collect your name, email address, telephone number, organisation or studio name, event and registration information, participant or competitor information, payment-related information and correspondence with us.
When our event technology is used, we may also process information necessary to manage registrations, entries, schedules, running orders, event operations and related services.
Our website and digital services may collect technical information such as your IP address, browser type, device information, pages visited and the date and time of access.
03
How We Use Personal Information
We may use personal information to provide and operate our services, manage registrations and event operations, communicate with clients and participants, respond to enquiries, record and support payment verification information, provide technical support, improve our technology, protect our systems and comply with legal and regulatory obligations.
We seek to collect and process personal information only for specific, appropriate and lawful purposes.
04
Event and Competition Information
Asiyeni Technologies provides digital technology that may be used by event organisers, federations, dance studios and other organisations to manage events and participants.
Information processed through our platforms may include participant details, competition entries, categories, schedules, running orders, event results and related operational information.
Certain event information may be displayed publicly where necessary for the operation or presentation of an event, such as a public running order. We aim to limit publicly displayed information to what is appropriate for the relevant purpose.
05
Online Enquiries and Forms
When you submit an enquiry, request a demonstration, apply for a launch offer, book a consultation or complete another form on our website, we use the information provided to respond to your request and administer the relevant service.
We may retain appropriate records of your enquiry for customer service, administrative and legitimate business purposes.
06
Payments and Proof of Payment
Asiyeni Technologies does not process or receive payments made by dance studios or participants to event organisers. Payments are made directly to the relevant event organiser using the payment details provided for the event.
Where our registration platform is used to record payment information, we may process limited payment-related information such as the amount paid, payment reference, payment status and proof of payment uploaded through the platform.
Proof of payment and related information is made available to the relevant event organiser for the purpose of verifying and administering event registrations. Asiyeni Technologies does not collect or store payment card details or banking credentials through this process.
09
Information Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include access controls, authentication, secure hosting and restricted administrative access. However, no internet-based system can guarantee absolute security.
10
Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required or permitted by applicable law.
When information is no longer required, we take reasonable steps to delete, destroy, de-identify or otherwise appropriately dispose of it.
11
Children's Personal Information
Some dance competitions may include participants who are under the age of 18.
When our event technology is used to process children's personal information, we take additional measures to protect and handle that information responsibly. We also require event organisers and other responsible parties to obtain any consent or authorisation required by applicable law.
Access to children's information is limited to what is necessary for the relevant event and service.
12
Your Privacy Rights
Subject to applicable law, you may have the right to request access to personal information held about you, request correction or deletion of certain information, object to certain processing, withdraw consent where processing is based on consent and lodge a complaint with the Information Regulator.
13
Direct Marketing
Where required by law, we will obtain appropriate consent before sending electronic direct marketing communications.
Where applicable, our marketing communications will provide a reasonable way for you to opt out or unsubscribe.
14
Third-Party Services and Links
Our website or digital platforms may contain links to or integrate with third-party websites, platforms or services.
Independent third parties may process information under their own privacy policies. We encourage you to review the privacy notices of services you choose to use.
15
Cross-Border Processing
Some technology or cloud service providers used by Asiyeni Technologies may process or store information outside South Africa.
Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection requirements.
16
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to our services, technology, business practices or legal obligations.
The latest version will be published on our website together with its effective or last-updated date.
17
Contact Us
If you have questions about this Privacy Statement, wish to exercise your privacy rights or have concerns about how your personal information is handled, please contact us on info@asiyeni.co.za.
You may also have the right to lodge a complaint with the Information Regulator (South Africa), the independent regulator responsible for enforcing POPIA and PAIA.